After purchasing seat covers, I had to deal with receiving a fraud alert from my credit card company after purchasing the covers due to the Chinese language the posted on my credit card charge. The covers for our 2010 Lexus arrived in a reasonable time and I do like the appearance of the covers and the quality seems okay as well. However, the covers we purchased have a seat bottom and a top that need to be installed separately. We found it very difficult, actually impossible to install the bottoms as our car has a plastic back cover and fabric installed that prevent access from front to back through the seat crack. But additionally, the front seat covers fit way too loose, so they were not correctly manufactured. This company is in Hong Kong so I had to contend with a huge time differential to my service concerns and while they were responsive it always took an extra day for replies. The only reason I'm even taking time to write a review is we spent $250 on something I will have to throw away!