I order hair from this company that I they stated they shipped but I never received. They then go on to say that they will forward you tracking information, which I never received. I paid 34.99 for hair that was never shipped and the refund they gave me was 18.50. When I called back they stated that it was a restocking fee. What do you need to restock when you never shipped the product? Do not shop here. BAD customer service and just plain stealing consumers money!