If I could give zero stars I would. I purchased almost $400 worth of clothing. After more than two weeks I contacted them to ask why my order wasn't even at the stock arrived' stage. Their reply didn't come for three days and was automated. This has been the communication process with this company for the past week. I message, three days later I receive an automated unhelpful response, and then it repeats. Please don't waste your time, money, or energy here people. I regretfully didn't read the reviews before downloading. It appears to be the case for many many people. It's the most frustrating online shopping experience I've had to date. I won't be using them again.
Hi Darnielle D, thank you for taking the time to share your review and sorry to hear that you have not had any resolution to your query regarding items that you have not yet received. We are concerned that the responses were not quite right and would love the opportunity to put things right for you. Could you please reach out to us at Head Office on 04 974 7258 so that we can look into this and be able to do things better. Looking forward to hearing from you