What happened whit spectrum was very good service now worst customer service ever worst than frontier i have problems with my phone lines for 5 days and im pizza shop my business is based on phone lines and nobody can fix for 5 days and nobody can give my answer when they gonna be fixed i call technical support department about 20 times no answer from them very rude employs they tald just seat and wait when i get tired to talk to just employs i ask to transfer to supervisor or manager they just hang up on me they did 3 times one guy left note for supervisor is told me supervisor call back in 45 min but supervisor never call me i placed 3 work orders on aug2 aug3 aug 4 for technician to come to my restaurant to check for the problems al those 3 days nobody show up and was placed 3 work orders on sat i receive call from dispatch and she told me technician comes sunday in the morning i ask her maybe i can change the time and o y god i heard from her what i never dont heard in my life she was so rude looks like she want to fight my on the phone i was paying $200 a month for the service HORRIBLE SERVICE what HAPPEN whit spectrum they have to bring back bright house back