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I had to write like 5 times to get someones attention buy finally got a refund for something that was missing in the envelope delivered to me
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Hi Darlene,
Thank you for your review.
Customer service is our top priority and I'm sorry to hear you didn't receive a reply back in a timely manner our support team has been inundated with a high volume of inquiries and working to answer everyone as quickly as possible.
I'm pleased to hear that our support team was able to address your concern.
We appreciate your support. Accept our warm wishes for a very happy holiday season to you and your loved ones.
Respectfully,
Angelique