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1 Review by Darlene

JCPenney

JCPenney

8/22/18

I had $20.00 bucks to use. Since there are no JC Penny near me I went online and made a order. The order did not arrive. I looked it up and it said it could not be delivered. So I call JcPenny. And got the rudest woman ever!!! She wanted the order # I repeated it 5 times. Got no where with her. She said hang up and call again. So I called again!! Got the nicest lady named Anya She said she would order again. I said I used a prepaid card. She said to get another one, and that she would give me back my $20 bucks, waive the shipping. So I go to the bank get another card, call back ask for Anya, the lady said they could not do that. She said she would help me. She said no I could not get my #20.00 back!!!!! I did not reorder

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