Returned the item over 2 weeks ago. Still waiting for refund. Item was delivered to me in less than a week and they said they got it after 15days with. When i wanted to return smart bix because it is too old and you cant do anything with it they excuse themselves and said WE ARE JUST SELLING IT. Now they have quality control team to see if item is fine. I couldnt even update software on it or download any kind of app. Fraud, fraud, fraud! When i mentioned legal steps, they are not answering any more