Ordered a frame on jan 6 received in decent time... however MSO process sucks. Supposed to taked 4-6 weeks after harassing them for my documentation since mid February, mso finally arrived 16 weeks later... my state requires MSO for titles and my bike has been done for about a month waiting on that MSO... all they could say was sorry... nothing sincere, nothing to keep my business... will never order from them again