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Quality not so great. Ordered a dress, did not like the quality,And did not look like the photos.
I ended up losing $40 on a $97 purchase knowing I paid for shipping the product to my destination. They have a restocking fee of 10% and they deduct the shipping fee knowing I paid for it…. Never purchasing any item from that site….
Things this website doesnt tell you! Next time, I am encouraging this local store in the neighborhood instead of paying 50$ for customs and clearance.
If it weren't for the pandemic, I wouldnt have even ordered from this website!
Misleading description about number of flowers in a bouquet saying its 50 but then you get 15.
Not willing to refund
Impossible to reach a supervisor by phone and they send you back the same email over and over without even bothering themselves by acknowledging your concerns
Disappointed me on the most important occasion
Too expensive and they add lots of fees
Coupons rarely work
Just encourage your local florist and save yourself from this bad service...
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Empty.
Items were returned! Why are u emailing me saying otherwise? SCAM!
I ordered 3 dresses on the 'try before you buy' promotion and they sent me the wrong size. I...
Thank you for providing your review.
At JJ's House, our commitment to minimizing environmental waste leads us to specialize in made-to-order products. To sustain competitive and affordable pricing, restocking fees are implemented. Prior to completing an order, customers are prompted to confirm their comprehension of our return policy. A comprehensive overview of the return policy can be found here:
https://www.jjshouse.com/help/returns-refund?country=CA¤cy=CAD
To cater to our customers' preferences, we have introduced the Try-on At Home service for select items, enabling clients to experience our products firsthand. Further details about this service can be explored here:
https://www.jjshouse.com/all/try-on-dress?country=CA¤cy=CAD
We appreciate your time and understanding.