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Daren K.

1
Level 1 Contributor

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2 Reviews by Daren

  • Oasislandscapinginc

8/13/19

This company has no respect for the adjacent property owners when hired to service someone's lawns. They service 2 houses in my neighborhood. I have had to get the sheriff's office involved after 2 years of them coming across my lawn and scalping it on several occasions. The other adjacent homeowner has had to drive stakes in his lawn on the property lines to keep them off his lawn. They have thrown mulch and other debris on my driveway, parked vehicles and my house. There is approximately 30 feet between the 2 houses. There have been several talks with the homeowners themselves to try to resolve, and once that was proven futile a call directly to Oasis. The owner of Oasis' response to being called was to block our numbers.
If you're in the south Charlotte or Fort Mill area and are considering using Oasis please understand that your neighbor will be angry with you in a very short time. Hire a company that can be respectful and stay off other people's property.

  • AmericanMuscle

12/9/15

"Absolutely worst customer service I have ever seen in my 50 years on this earth. If you have an inherent desire to be stressed, frustrated, and talked down to by customer service representatives I strongly suggest you order through American Muscle. If you want a good shopping experience do yourself a favor and go elsewhere. There are plenty of other places that offer comparable pricing and free shipping.

There was a particular set of wheels that I wanted from American Muscle but they consistently showed "Out of Stock" with ETA "Unknown". It had shown this for 2 months before I finally called and asked if they were discontinued. The CSR I reached told me they were still available and they had some coming in in 2 1/2 weeks. He suggested that I place a set on order to make sure I got on the list, I did. 3 weeks went by and still "Out of Stock" ETA "Unknown", so I called to ask for a status on my order and a young female CSR told me that I "needed to learn some patience". I was not rude, pushy or otherwise unpleasant with her, that was just her response to my asking for a status. I called back the next morning and reached another CSR and explained what had happened the evening prior and he said he would put a note in the computer and have a manager contact me with a status. Later that day I was contacted by a manager, another female, and she told me that she had no status and if that wasn't good enough she would cancel my order right then. I didn't want my order cancelled I just wanted to know when I could reasonably expect my wheels.
Months went by and finally an ETA showed up on the website "7-8 weeks". And it started, I watch the ETA count down from 7-8 weeks, to 6-7 weeks, to 5-6 weeks and so on, all the way to 1-2 weeks. I get an email saying that my wheels would be in in 1-2 weeks. Then I get an email that said the TPMS sensors that were needed to mount my new wheels were "Out of stock" with an ETA "Unknown". What? I have waited months for these wheels and now the TPMS sensors are out of stock. So I called and asked if this would hold up my order. The young lady that answered the phone when I asked snipped her tongue and sighed very loudly and told me that "All of my items were in stock and I would get my wheels next week".
I waited, took the week off because I wanted to be here when the wheels finally got here and work on my car, and then the status changed to "Out of Stock" ETA "Unknown". I called and was told that they filled the back orders and my name was next on the list. They couldn't send my wheels for... get this 2 1/2 weeks. So I asked her if the cycle just started all over and she said yes.
Not sure if they had flagged me in the system for being dumb enough to ask for a status but something isn't right. I have since called and actually cancelled my order because I can't deal with the stress involved in associating myself with American Muscle and was told by Jared on 12-1-15 that I would receive an email confirming the cancellation. I have not received any such email so far. I am done with American Muscle, and if you are smart you would be too.

On a different note, I called another website right after I asked that my order be cancelled with American Muscle and ordered a set of wheels. Guess what, my news wheels just showed up. Took a whole 3 days and the person I spoke to was super nice."

Daren Has Earned 21 Votes

Daren K.'s review of oasislandscapinginc.com earned a Very Helpful vote

Daren K.'s review of AmericanMuscle earned 20 Very Helpful votes

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Thumbnail of user chrisc1527
3/27/24

Stop with the chat pop up. Annoying af.

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3/27/24

Very expensive Shipping!