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Ordered 2 shirts for myself and 2 for gifts as they looked great on the site. Beware, pictures can be misleading on quality and sizing. I received today and would send back if shipping wasn't so incredibly high! Am extremely disappointed that while I thought they would be decent quality, they are made out of very thin material that I believe will last till the first wash only! Would never buy from here again!
Tip for consumers:
Have updated this review based on the excellent customer service I received from Megha who went well and beyond to ensure my eventual satisfaction in such a timely manner. This company actually stands behind their product, is quick to respond and genuingly appears to care that you are not in fact unhappy with your purchase, I recommend them and yes, will continue to search their site in the future!
Products used:
Will donate I guess
Bought 2 for small Christmas gifts, they looked cheap but I thought ok. When I took out of cheap packaging both were in many pieces and oh so cheap. Will not give refund after 30 days!
Products used:
used 2 moon chains, they looked ok
Ordered a beautiful floral bouquet of what was to be mixed annuals, greens in a vase and my daughter who had just had a baby received a vase with around 6 or 7 tulips and 2 carnations. Showed the pics to many friends and people at work and they all thought it was a joke, not even close to what I ordered! Wrote them and all I received was really too bad, so sad, suck it up! They couldn't care less, bottom line. Will never, never shop with them again! Of course this site will not allow the pics added!
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Empty.
Je suis en colère de ne pouvoir avoir un bon de retour pour vous renvoyer les vêtements cyclistes...
But, I ordered a size that was too small. I'm disappointed in myself for not measuring correctly.
Dear customer,
This is Megha, supervisor of customer service, Lightinthebox.
I am so sorry for the inconvenience caused. Now you will receive personalized assistance quickly.
I have created ticket # 102088932 for your issue. The ticket message will be sent to your email related with LITB account. Please review it, we will be waiting for your response.
My pleasure to help you!
Sincerely,
Megha
Customer Service Lightinthebox