Ordered a platform bed and arrived quickly- however when opened the bed was missing parts and wood damaged. I did not realize it was through a 3rd party vendor and not Walmart.com -meaning I could not return to Walmart. The quality sub-par to say the least. I had to call 3 times over 3 days to reach someone at the company. When I told them the issue with the bed, they asked we take multiple photos and list parts and send via email. They would not ship a new bed and pick up damaged bed. Furthermore, I cannot return the bed unless I pay shipping plus a 20% re-stocking fee. The woman on the phone was not helpful without one ounce of customer service. DO NOT BUY FROM THIS COPMANY- I did not do my research and now noticing tons of complaints like mine.