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Darcy B.

  • 1 Review
  • 1 Helpful Vote
  • 0 Thank Yous

Experience: Education

Member since April 2018

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1 Review by Darcy

4/6/18
I paid for a 7 day trial membership and was never prompted to create a user name and password so I'm unable to access my memeship. I've tried the create a new password through the new password link but I never get an email. And when I try to message them from the contact us page on the site the message is never sent. I'll have to cancel my bank card in order not to be charged the full price of the membership. This is pretty much a scam.
talanem
Talane M. – LifeCoach Rep
Hi Darcy,
I am sorry that you have not seen the e-mails we've sent on how to access your account.The membership you signed up for is a 30-day trial, not 7 days, so you still have plenty of time to evaluate the service. Please e-mail me directly at admin@lifecoach.com so I can provide you the e-mail address you provided to us to which we have been sending information. You can cancel before the 30-day trial ends without issue. Again, please use the e-mail address which I have provided and which is also listed on our website. Then, I will be able to re-send the access information so you can access everything on your account. Again, I am sorry for this inconvenience.
Warmly,
Tracey

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