I paid for a 7 day trial membership and was never prompted to create a user name and password so I'm unable to access my memeship. I've tried the create a new password through the new password link but I never get an email. And when I try to message them from the contact us page on the site the message is never sent. I'll have to cancel my bank card in order not to be charged the full price of the membership. This is pretty much a scam.