Dara D.

As seller on Souq, with my experience I have the say souq has the WORST! Seller support system. Dashboard is always not accurate. When selling imported new authetic phones on Souq, buyers can just returned without any reason! Or look for any excuses for return! Phone were used, broken and used! After getting the report to proof my right and ready to send it back, it's really complicated, either tech issues of showing a completely different status of the item, or moving to accepted automatcally without any notice! Dozens of calls and emails, everytime I have to repeat my problem and not get solved! Worst of the worst!