Strange not going to the shop to sit on a sofa before buying, but buying it online was fine for us. Delivered when stated, delivery drivers were good men, very efficient and friendly and careful when bringing it into our home. Second recliner sofas from scs, and the quality is still very good. Our "old" sofas are still so good, that we gave them to a friend., who said they look as good as new. What more can I say.