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Daphne R.

Contributor Level

Total Points
80

1 Review by Daphne

  • Spectrum

2/13/21

Spectrum rips off their clients. Their excuse is they can only bill monthly, no prorations.
I saw my credit card bill and noticed that spectrum had increased my rate by More then $45 per month From $175 to $223. When I called and asked why they said my plan ran out. They did not call me or inform me that I would be receiving an increase or change to my plan.

I said OK well I'd like to make an adjustment to my plan and they said that would be fine but it would take another month they would not give me a credit. When I asked to cancel they said that was fine but they would not refund me any money. Caveat emptor buyer beware, this Company is a rip off.

I will not be using this company in the future.

Tip for consumers:
Do not set up auto debit They will not cancel your account in a timely fashion nor will they prorate your bill

Products used:
Cable and Internet service

Service
Value
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