I order on their website and after seven business days I did not get my items. Ulta customer service who was rude and unprofessional, they told me that my address is as wring. But when they send me the confirmation number, my address was correct. They said it's not their fault that my shipping has been sent to a different state. And they will not be refunding me. Honestly the way they handled the situation was rudely unprofessional and I will never order with them again.