I tried ordering a pair of shoes 2 times online and 1 time by calling, all 3 orders where cancelled! When I finally got an email about a week later they told me the shoes were out of stock! Never have I experienced such difficulty to make a purchase, I even contacted the bank because they kept insistintg it was the banks fault but the bank reassured me the charges went trough. I even made another purchase from another site with the same credit card and had no issues, my issues were only with bluefly. Its sad because I really wanted those shoes for my wedding and now Im left with no shoes! Dont rely on them! I now suspect they didnt want to honor the price I initially found because days after my first order the price got higher and higher. Save yourself a headache and dont purchase from
Here. There are other boutiques who offer same prices and are more reliable and care for there customers.
Hi Dany,
We're very sorry to hear about your experience with us. Can you please send us your order number and best method of contact so we can look into this issue? A Bluefly member will reach out shortly to assist. Thank you.