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Dan W.

Contributor Level

Total Points
81

1 Review by Dan

  • Gearbest

7/11/18

Waiting for order which has Never been sent out, gets a Lot of chatbots answers and No parcel, DHL says Gearbest only orders shipping dokuments and make false TT numbers but in this case dont order pickup Up of parcels, which is desuden, cannot recommend!

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Lily L. – Gearbest Rep

Dear Dan W.,

We apologize that you are experiencing issues with your order.

For all expedited and registered shipping methods we offer a tracking number that can be tracked on the related tracking site.

Kindly note that the available shipping method of the package can be affected by item's features at customs and the limit in shipping company.

Kindly note that the estimated shipping time is valid regardless of tracking information availability.

You can refer to this link http://www.gearbest.com/about/shipping-methods.html for details.
Gearbest's FAQ: http://www.gearbest.com/about/faq.html

We have solved this issue for you in ticket T180****3672.

We look forward to hearing from you.

Best regards,

Gearbest Customer Service Center

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