This place is a disaster. Thsi Company apparently did nto even exist until a few months ago. I tried to order a dress for my daughter and both times, the site gives you a "thank you for your order" and a confirmation number but the next day - surpirse! An e-mail saying your payment was declined. NOT that your card was declined becuase that woudl mean they actually tried to run my card which my bank confirmed they did not do. There is NO phone support - period. Only "Live Chat" which basically means you send an e-mail and they will answer it within a day or two. The e-mail I received asked me to send money via western union to an individual in Bejiing, not to the company. I would stay away form this site and anyone associated with it.