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Danut P.

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1 Review by Danut

Newegg

  • Newegg

“Stay away from this company”
11/28/18

I ordered some products on Cyber Monday. The check out said two business days delivery with shop runner. Verified the ShopRunner account and all good. Paid my order. Got email where announces the shipping method is Shipping Super Eggsaver (4-7 bus. Days) and the estimated to Ship Out On 11/27/2018 by the end of Day.
11/28 by the end of the day no shipping. Tried to use the chat and I was number 1040 in the queue.
Called the support. The automatic system advertised a 15 min wait.
After 55 min I got someone on the call. When I asked about the shipping issue, they said that they are busy and is nothing they can do.
I said that they advertised that they could deliver it in 2 days.
The technician hangs up on me.
I will never do business with this company.

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Newegg S. – Newegg Rep

Hello Danut.
I'm so sorry to hear about your experience. Please send us a private message with your sales order information and we will look into this further.

Thank you,
Rudy[Newegg Support]

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