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1 Review by Dan

Microsoft

Microsoft

1/8/18

I had a $99 on my account from Microsoft. I attempted over a three day period to talk to someone to get the charge removed.The first time I was circling with an automated chat that kept asking me questions that I would answer and then circle me back to the first question. I was transferred between the home and office departments 4 times as one department said it was the other department. They couldn't find the charge, it didn't show up on my order history. Once they found it, they informed me they couldn't do anything about the charge. I will never buy a Microsoft product if I can help it. I will be getting rid of my PC with windows and exclusively using Apple.

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