Dan R.’s Reviews of Filters Fast & more

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Water Filter

“Terrible Experience from beginning to cancellation”

6/21/19

I ordered a simple no brainer water filter on The 18th of June, 2019. They created a label that day. As of June 21st, it still hadn't shipped. I called Customer service and the rep was EXTREMELY Rude. I simply asked that my one little item,(apparently too much for them to handle), to arrive Monday, June 24. They would NOT even do that and tried to get me to believe that a carrier couldn't do that. We all know there are at least three ways to accomplish that. The Rep. Told me she needed to get another call. WOW! So, a refund will process today. I know I'll need to follow up and involve my CC issuer. MY OPINION, THERE IS NOTHING FAST ABOUT THIS PLACE EXCEPT GETTING YOU OFF THE PHONE. Skip this company and find your filters on AMAZON.

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David A. – Filters Fast Rep Over a year old

Hey Dan, thank you for taking the time to leave us a review. We appreciate your feedback and will use this to improve upon customer experiences in the future. If you have any more questions or concerns or would like to further discuss, please feel free to email me at asia@filtersfast.com