My first time ever through CheaOair everything went smooth Until there was a problem with them not charging enough for my room. So after 2 hours on hold and being transferred 3 times it was their mistake for not charging 23.00. I got no apologies or nothing to make it better except I was told your problems is fixed now. I'm sorry but for 23 dollars should not have had to go through this. ON my next Trip I will be rethinking of booking elsewhere.