I had the same issue. Was really excited about it & received the product about a month ago. Plug it in the first day, it worked for about 1 hr then product went dead. Only USB cord was supply. Now, if I wanted to return the item for a refund, I must pay about nearly $80 for insured & tracking via USPS to China. About $80 is how much I paid for the product. The company will not pay for the shipping.
Don't waste your money on this product.