Danny M.

Leased a co-woring space back in January. At first, they sell you the sky and all these promises. After one month we had enough. We did not get 24 hours access as mentioned. No conference rooms were available. We asked that due to this problems, that we initially was told "no problem" we decided to cancel. They gave us so much issues to reimburse our initial deposit. It tool 6 months and a conversation of us filling legal action to get our money back. This company should do a audit and review their staff and rules. Stop lying to prospective renters. Stay away. There are better options out there...

Malibu California Rental Disaster
We rented a property thru Home Away in Malibu for my birthday last year. I rented few months in advanced to celebrate with family and friends. We were schedule to stay from Friday morning to Sunday afternoon we had a total of 7 adults 2 teens and 2 kids under age of 7. My wife, a friend and I came to the house first. As we entered the house and opened the front door, we notice that the house was no kept up as it stated on the website. As we continue to enter to the house, we began to see that something was not right, but we gave the benefit of doubt. While making our rounds thru each room, we smelled a strong smell of gas, the stove was missing all the knobs and there where outlets throughout the house that were not working, so they found a solution by running construction extension cords around the house to make up for it. In any case, the gas smell was just too much and we had to call the Gas Company and the rental property. Gas company red tag the gas outlet and shut it off completely. At this point we had no gas, no hot water running on the entire house. The Home Away Company said to wait it off and that they will have a report man show up in no time. No one showed up until next mid-day. At this point no one helped to accommodate us and place us on a safer location. At the end of the day, we were 3 days with no hot water, no stove and no electricity. The most embarrassing moments of my life, mind you we paid a pretty penny for the rental. I have been strong along for a year trying to get compensated for this issue. Neither Home Away nor the renter has done anything to fix the issue. They did offer 2 days stay for free but they require for me to call the week of in order to get the property if available. For several months I have been trying to get information and neither party was helpful. I WOULD RECOMENT TO STAY AWAY FROM RENTING THROUG HOME AWAY. Worst companies that I have ever dealt with, I would not stop and will be demanding compensation one way or another. Moving forward, I will only rent through VRBO.