Danny L.

Initial setup went well. Though took over an hour. Once complete, all messages, photos, etc were synced to account. After that, however, syncing stopped. I have wifi on laptop and iphone connected to same ID and nothing changed... except program stopped syncing. I went to live chat (as they instructed) to have them connect remotely and no one entered the chat. They claim to have "24/7 support" but that's either a lie or they're purposely ignoring me, not willing to fix issue. They left me stuck with software that doesn't work. I will be filing a chargeback with Mastercard directly as I have all screenshots of our communication and the interface not syncing. I'll get my money back within 5-7 days for sure. Mastercard has always gone above and beyond for me.

Webwatcher.com has horrible support. If they don't refund me on August 31st, Mastercard will.