Danny G.

Danny,

You seem to be a bit mistaken about the Delivery costs, what was offered to you free of charge and what the E-Check discount covers. If you receive delivery to a Business you do get Free Delivery charges, not free shipping. Delivery costs refer to having a truck come to your location and drop the product of to you. The shipping cost covers the cost to get the unit across the country to your location and this can be discounted $50 through E-Check payment, but cannot be offered free of charge. When they contacted you about shipping cost it was simply because they had aggregated an accurate shipping quote to your location and offered you a $50 discount on the shipping through using and electronic check. You were a bit confused understandably and demanded to cancel. You were informed about our 30% cancellation fee and became irate. You filed an affidavit with your bank stating this transaction was fraud and done without your knowledge. The funds were reversed directly back to you in full. This is considered illegal due to the fact you lied about not knowing of the purchase and you were simply unwilling to pay for accurate shipping. We never once tried to do anything besides provide you with accurate shipping rates, which you declined to want to pay and that made you upset and unwilling to proceed with the purchase. Your order was Cancelled and your Funds were never taken.