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danny c.

Contributor Level

Total Points
80

1 Review by danny

  • Agoda

11/30/21

This place has a customer service line that does not answer. In addition they do not have an online chat person to talk to just an ai that cannot help you. I went on line and booked a hotel in a foreign place and when I went to the place it was closed no one answered phone or was there at check in time. I had to rent another place and I could not get in touch with anyone to get a refund or help me in my situation. My booking ID is *******... I recommend no one use this service because when you run into a situation especially in Covid times and cannot get helped or good customers service or refund this company is not there for you. They just take your money and run.

Tip for consumers:
do not use

Products used:
hotel

Service
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