Originally ordered three wisemen costumes, only two were shipped. Since this was for our Christmas Service, we paid extra postage ($19.99) to get it here on time. Well they shipped two, called to confirm that the order was in two shipments. Was told no. I said the story requires 3 wisemen and what could we do to get the last costume. Basically they could not overnight the last costume and the best they could do was refund the cost of the missing costume. I requested that the additional shipping charge be refunded also-but was repeatedly told no, you got two of them on time. Now having to pay additional shipping to another company to attempt to get the last wiseman costume. Turns out I wasn't very wise or they are not wise-because no more business from me.