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Used to love using teensafe but recently I can't use it without a problem for my kids and then having to change Apple ID every time I sign in! Totally takes away any transparency and adds to problems! Waste waste waste of time now. Very disappointed because it worked so well before the Apple ID issue started.
Dannean A.'s review of TeenSafe earned 6 Very Helpful votes
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Greetings Dannean,
Sorry you are having to deal with the Apple iCloud account lockout issue. We know how frustrating it is. Rest assured, we have a full team of development resources working on this issue.
It is difficult to determine the exact cause, as various factors seem to contribute to account lockouts and they can happen instantly or can be delayed by a day or more. Moreover, not every customer who performs the same pattern of actions is affected in the same way.
While detecting the precise cause is difficult, what is clear is that the issue is industry-wide and affects all monitoring services. We are working hard to evaluate potential solutions and will keep you updated.
However, our support team may be able to help so please call (800)245-8598 or email support@teensafe.com.
Best, the TeenSafe team