Dan N.

I have been using Freshly for about a month now. The food is good enough for the most part. The issues is their delivery service. It is hit or miss. Yesterday it was a miss. They canceled my order with no notice or notification. They are all too willing to refund or comp your next order. I know this because there have been delivery issues in the past. Did I say that I have only been with for about a month? Most would say take it in stride and move on. Here is the truth. When I enter an agreement with a company, give them my personal and credit card information, that means something to me. That means I'm giving them my trust on a very high level. And Freshly betrayed that trust. We made an agreement and I paid them. This "I'm sorry for your inconvenience" BS is just that, BS. If Freshly wants to be in business they better research the word integrity. If you factor the savings using a service like this provides it goes way beyond the cost of the product. There is savings on your time, labor, cost of utilities and waste of food. Over time the number becomes very significant. To me personally this is very important. So now I have the task, during the middle of the week, to meal plan got to the store, shop and cook my meals. Truthfully I'm pretty busy and this was not in my schedule. I will probably have to eat out and the out of pocket expenses just went through the roof. Not to mention what this will do to my diet. I thought I had an agreement with Freshly... Looks like keeping their word isn't on their list of priorities... You do have some slick advertising though. My take, don't use these guys they will disappoint you very quickly.