I don't understand other cash back sites can post their cash back amounts that I've earned within days (and many times sooner) but there is no acknowledgement from TopCashback that my purchases even tracked. I have been waiting weeks for a response to purchases I made through their site but have heard nothing. Rakuten has far better customer service and at least acknowledges that it tracked my purchases. TopCashback has totally unresponsive customer service. This site is a total scam. I will be filing a complaint with the Better Business Bureau and my state's Consumer Protection Division within the AG's office. I encourage everyone to do the same. Let's put these scammers out of business!!