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Danish S.

Contributor Level

Total Points
80

1 Review by Danish

  • Lensabl

8/10/20

I am giving Lensabl 1 out of 5 stars because they have gotten only 1 out of my 5 orders correct. They usually forget to put AR coating on both sides of the lenses, even when I write it down. I had to ship back one pair of frames three times because they kept forgetting to put AR coating on the outside so eventually we settled on them just shipping me the lenses and I would install them on my own, but by then my frames had already been bent out of shape from replacing lenses so many times.

They offered me complimentary lens polishing once but evidently they forgot to polish one lens so I have two lenses of different edge thicknesses in one pair of glasses. They got my latest order wrong and refuse to offer a refund, which is unacceptable.

I switched to Lensabl from Replacement Lens Express since Lensabl is slightly cheaper. However, it seems that I will now be switching back due to the constant errors with my orders.

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