Yes, I get that they need to be paid too. But charging so many fees on-top of their establishment fees is ridiculous, and there's no justification as to why they're doing it.
Let's break it down, shall we?
Here's what I have CURRENTLY:
$45.00 x 2 (for the ticket itself)
$10.60 (Service Fee) x 2
$2.00 (Facility Charge) x 2
$3.75 Order Processing Fee
Twenty dollars for a service fee? Is that a joke? "But they need money to run their domain!". Yes, and that's easily accomplished by charging less than a dollar for every ticket they sell. These people have a monopoly on the industry, so you're paying them to allow them to service you? lol. TicketMaster negotiates it's profit margin with the venue. So their profit margin can go from as much as 8% to 100%.
And until recently, they have now allowed you to print your own ticket at home... For free. Yes, they used to charge you for that too.
People justifying these prices either didn't have them affect them (which is insane), have heaps of money, or are generally apathetic. If they wanna justify spending those fees on top of an already high base price, that's their prerogative.