First of all, the online "verification" process was neither clear nor well coded. Attempting to make a $1000 sell, the website clearly stated that verification only required for US citizens OVER the amount of $3000, yet I received email after email requesting verification. Second, the "verification" process on the buyer's end took forever. This is an exceptionally poor, slow service -- that should not take so long. They seriously need to get it together to survive.