This is the only time I've ever bothered to write a site review, but this experience was so horrible I feel like I have to. I tried to cancel my order IMMEDIATELY after placing it, but was told it was to late for me. They can't cancel orders, they don't refund you, you have to pay for your return shipping, THEY ONLY OFFER STORE CREDIT. Horrible horrible experience. Take your business somewhere else. DO NOT BUY FROM DOLLS KILL. Worst shopping policies I've ever heard of.