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I wish zero stars was an option. I ordered a brace according to their size chart and upon receipt, the brace was huge. I couldn't even close it! No biggie. They offer what I thought to be a fairly simple exchange policy so I followed the steps. 5 days later I get an e-mail stating my exchange was denied due to the brace being stained. I requested a copy of the image and there is nothing there! They will not exchange, refund or ship the "defective" brace back. My guess is to resell at full profit. The company is a joke. Do not order.
Tip for consumers:
Suggested sizing is too big. Size down at least 1 size.
Danielle W.'s review of BraceAbility.com earned 3 Very Helpful votes
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