Danielle T.

This company doesn't communicate with their customer at all. They'll show items as "in stock" status while you're shopping and entering your credit card info, but as soon as you place the order, you'll quickly find that they don't actually have ANYTHING available. Every one of the 6 items that I ordered was listed as being in stock, and now, a month later, the status for all 6 in reference to my order is "item ordered". Their 5-10 day shipping has turned into well over a month. A month later I finally received an email with a timeframe for some of my items, which shows 4-6 weeks before I will receive them, which will put us at 2.5 months since I paid for the stuff. I also found that they doubled every single thing on my order after sending me a shipping estimate, which I never did or authorized.

They default you to sending a message when you want to contact them. You'll do so and they won't respond. I anticipate an uphill battle with addressing every part of this mess. Who knows if or when I'll receive my stuff, at this point. And thank god i used a card for the purchase and can dispute the additional charges with my bank, cuz there's no way this company would address that issue and refund my money in a timely manner.