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Danielle S.

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1 Review by Danielle

Terry’s Florist

  • Terry’s Florist

“Delivered Someone Else's Order & Refused Refund.”
1/28/22
Verified purchase

I tried to use a local florist to support a small business, it went horribly wrong. I ordered a gift for my sister. Someone else's flowers were delivered to her. I have called 3 times today to ask that the CORRECT flowers be delivered to my sister. No one will help me. They keep saying their manager is not there. The order I placed was never delivered to my sister and I've wasted 40 minutes on the phone speaking to customer service agents about this issue. They tried to offer me $20 off an $85 order and brought up their substitution policy. This was an incorrect order. NOT A SUBSTITUTION.

I would not recommend ever using this service to ANYONE.

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