I came across this company when I was searching for perfumes similar to my favorite that had been discontinued. Spring Fever by Origins. The first bottle of perfume that arrived didn't smell like the original, so i emailed the company and they immediately responded. They offered several options, either a refund, or offer to remake the scent. I opted to have them remake the scent. The new perfume arrived super fast, and smells like the Spring Fever I remember. This company has excellent customer service and I will order from them again!