Danielle O.

They don't vet their sellers at all and will advertise anyone. Beware of the endless scammers and useless customer service reps- SHOUTOUT TO TYLIE! If you want to be disappointed and ripped off then etsy is the place for you! So excited to sit around for the next 3 hours and wait for this alleged supervisor call back. I have been a seller and patron on this site for YEARS and never again will I give them 1 cent.

I would avoid ordering from this company as the other reviews have stated- wish I had seen these sooner. I had to contact them twice as the "processing" took double the time quoted on my order confirmation: "Thank you so much for your order! One of us will get your items boxed up and shipped in the next 1-3 Working Days. Once it ships, you will receive a second email with your shipping details"- for reference, none the statements/promises made in the aforementioned quote were fulfilled, accurate or honest. I took multiple attempts to even get a response. Ironic, considering it says their customer service is available to help from 9-6 PST. It was not until I told them I would be flagging the charges via my bank, that I heard back at all and was told "good news! You're item has been shipped". No explanation for the time lag. I still have not received my product and am skeptical that it will arrive in the now extremely pushed back delivery window. Its a domestic shipment so the fact that I have received international items in less time is beyond sketchy and extremely disappointing given the price-point of their products and labels they carry. It is quite clear that they never bothered to even prep the order or respond until I offered to stop payment. Mind you I had already been charged on day 1 of my order being placed. The shipping label literally was not even created until yesterday. Genuine People did nothing to remedy the situation and feels they need to supply no explanation or communication to their patrons. For high end clothing or just general customer respect, I would look to alternative retailers.