I called to make a cancellation on my account because I only wanted to show a template resume to my friend but was charged without my knowledge. So I called right away and Sam helped me with no problem. He was very kind and courteous and was able to get my money back without hesitation. He went above and beyond to make sure I had a great experience. He even offered a great deal for my friend if my friend chose to join the site. I definitely will be using this site again when looking for a job. Highly recommend!
Thanks for sharing your experience, Danielle! We’re excited to hear you feel that way about our resume builder platform and It’s awesome to know how pleased you are with our Customer Service Team. We strive to provide an A+ Customer Service experience with a one-stop approach to any situation. Your feedback helps make our service even better.