I've ordered several books from them and they have been great. I ordered Christmas card from them that are in postcard format. I wasn't sure I wanted to send those out without an envelope but then I saw they came with envelopes so I ordered them. I received the cards but they have no envelopes. I contacted the company and they told me that there was an error and they don't come with envelopes. False advertisement because the description clearly stated they came with "Free envelopes" The company offered no compensation for their mistake nor would they send the envelopes.