Danielle J.’s Reviews of Retro Stage & more

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7/20/21

This company sells dresses to USA but it is not USA sizes. So be careful, runs very small. I ordered a dress and it did not come close to fitting. So I started the refund process. I mailed back the items in unused condition and provided retro stage with a usps tracking number. USPS then tried to deliver the package and they couldn't because there was no access to the delivery address ( in City of Industry CA). I tell retrostage this is unacceptable and they need to give me my money back because I did exactly what they asked me too. And sent them a screenshot of the usps notification stating they could not deliver. Now retrostage is ignoring me and not responding. This company is very shady. Be warned.

Tip for consumers:
They will give you the run around and avoid you if you return items and need a refund.

Products used:
Nothing fit. Zero.

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Thank you

Candy L. – Retro Stage Rep Over a year old

Danielle

Thank you for your message, and sorry to hear this news.

Please provide the POD proof document of the parcel delivery to prove that the parcel delivery location is exactly the same as our return address. We will apply for a full refund for you after verifying that the delivery address is correct.

If you have more requirements, please contact me via email address: service@retro-stage.com
Or you can call (833)311-3320 Pacific Standard Time Monday to Friday 9:00 am-6:00 pm (Due to the world time difference, the phone will be unattended due to get off work hours. Please contact us via email, we will Reply to your email within 24 hours, except weekends and holidays.)
Sincerely,
Retro team