I ordered a long sleeves ivory Ella shirt three weeks ago and it still says preparing to ship. I contacted wanelo twice through email and I have gotten no response. I just want to cancel and get a refund for my money now I feel like I got scammed.
Hi Danielle! I am sorry to hear you have not received the item you ordered. Typically, items ship within 3-7 business days so I understand a three week long processing time to be frustrating. If you send me a private message with your order number, I'll check on it for you and we will get it resolved right away!
Danielle Has Earned 4 Votes
Danielle H.'s review of Wanelo earned 4 Very Helpful votes
Hi Danielle! I am sorry to hear you have not received the item you ordered. Typically, items ship within 3-7 business days so I understand a three week long processing time to be frustrating. If you send me a private message with your order number, I'll check on it for you and we will get it resolved right away!