I ordered two shirts and they never came and i called them and was told i would get an affidavite in the mail and it never came. I emailed them ten times throughout four months. They sent me an email with a link and the link went to a blank page. I emailed them several more times and i got emails saying to be patient because of the covid stuff. I waited and then emailed and then waited and then emailed, over and over again and now i just called them for the second time and i explained everything to the lady on the phone and then she sent me to a super because it was over sixty business days. After explaining over and over again that i emailed many times and called twice, he informed me that he cant do anything cus it is over the sixty business days, which i didnt even know there was a time limit, especially after contacting them over and over again, that he wasnt going to be able to do anything for me. I just ate SEVENTY DOLLARS! I cant afford to get ripped off as i live on disability! This is not my fault as i contacted them over and over again and their stupid affidavite never came in the mail and their link didnt even work! I AM LIVID! THEY ARE THIEVES! I ADVISE YOU NOT TO EXPECT ANY REAL SERVICE FROM THIS COMPANY AND THEY WILL RIP YOU OFF!
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this does not happen again.