Worst customer service ever! I purchased a set of kitchen pots and pans and it took forever for it to arrive. Upon calling to inquire about the status I was put on hold of course... but it was about an hour long hold. I thought my cell phone was going to run out of battery but I didn't want to hang up since I was in queue and didn't want to lose my place. I was told it was in transit but after a week with no updates or email delivery confirmation I had to call again. The product arrived almost a month later. Very frustrating customer service, will not be doing business with them again.