I recently ordered a dress for my school prom. The complete wrong dress got shipped to me and so therefore I contacted customer services. They ignored me until I kept pestering them saying that i wanted a refund (as I did not have time to wait for my dress to be shipped, etc) I had to go out and buy my own dress and they are still not responding and not confirming a refund. The dress cost me £100 plus £20 delivery fee. The dress that did turn up for me (a completely different one to the one I ordered) was poorly made and looked as though a 5 year old had made it. It is a UK website however the dress I received was shipped from Singapore. I advise you to steer clear of this website and it is probably best you go out into a shop and actually buy them in a shop rather than online.