Daniel L.

Lying cheating scumbags who I will never use again. Avoid using this company unless you want to get charged for rooms you thought you had legitimately cancelled.
After I had cancelled my booking a second booking mysteriously appeared on their site as if I had accidentally duplicated my booking.
This happened to me on 2 occasions.
The first occasions I did doubt maybe I had double booked.
The second occasions it happened I was 100% sure I hadn't duplicated my booking.
They even said I had made the duplicate booking on a different day to the original(Christmas day) I only book using my home computer and I was away until boxing day.
When I confronted them with the facts they said somebody must be hacking my computer and making the double booking on my behalf?
I am now out of pocket for 2 bookings which I never made.
The first time I gave them the benefit of doubt.
There is something seriously dodgy about this company that will come out in the wash. They are playing the system to trick unsuspecting honest customers.